Shipping policy
Shipping Policy
Fulfillment & Processing Time
All orders are processed and packed at our California fulfillment center within 1 to 2 business days (excluding weekends and major holidays). You will receive a notification email with tracking information the moment your order ships.
All orders are processed and packed at our California fulfillment center within 1 to 2 business days (excluding weekends and major holidays). You will receive a notification email with tracking information the moment your order ships.
Shipping Rates & Delivery Estimates
We ship exclusively within the United States.
We ship exclusively within the United States.
- Standard Domestic Shipping: We provide Free Standard Shipping on all orders. Packages are typically delivered via USPS within 3 to 5 business days after fulfillment.
Fulfillment Locations & Sales Tax
Because our business operations and fulfillment centers are located in California, sales tax will be applied at checkout in accordance with state and local laws.
Because our business operations and fulfillment centers are located in California, sales tax will be applied at checkout in accordance with state and local laws.
Damaged or Lost Packages
If your tracking information shows your package was delivered but you cannot locate it, please wait 24 hours as carriers occasionally scan items prematurely. If your package arrives physically damaged, please document it with photos and contact our support team at support@fuzz.hair or submit a request via our online account portal within 30 days under our "Keep It" Guarantee.
If your tracking information shows your package was delivered but you cannot locate it, please wait 24 hours as carriers occasionally scan items prematurely. If your package arrives physically damaged, please document it with photos and contact our support team at support@fuzz.hair or submit a request via our online account portal within 30 days under our "Keep It" Guarantee.
